Is your Ego an Impediment to Your Success?

When you work for a company or an organization it is important to realize that you contribute to the well being of the company. Too often the employee looks at the employment relationship as a one way street. The worker wants a pay check and that is it. Vested self interest rules.

If you want to be a success, contribute to meeting the goals and objectives of the company. Your need fulfillment, in this case, sustenance, is best met by your clear understanding that company success boosts your success. Therefore consider clearly each day that you are working for the good health of your organization. Learn the goals and objectives of your company. Talk about them when you relate with your customers. They will be happy that you are working with a purpose.

Good health is built on good relationships. Your role is to build excellent customer relationships. You want to consider, what can I contribute to improve the image of my company. Is my company distinguished by what I do?

Take some pride in standing out in the performance of customer service. You will find it satisfying. Too often workers, instead of working on the improvement of customer skills, gripe about the customer. Turn the table and realize that the one variable that you control is your own work. Invest in yourself and acquire customer relation skills.

Try this. Pick out a customer relation skill, for example, offering to serve. Go up to your customer and ask how can I serve you today. Then listen. Let them know that you are happy to be of service. Do this for a week until it becomes a routine. If you surprise them with your acumen, so much the better. Keep repeating this skill until it becomes second nature. You will find that you set your ego on the side and concentrated on the other. You will be well received.