Part of being ready to serve the customer is taking care of yourself. Many people involved in the social service sector or the customer service sector are constantly giving and forgetting about themselves. While deep satisfaction comes from achieving high levels of service, a constant pouring out can lead to "burnout".
In new employee orientation I always invite employees to display "Commitment". My caveat is that if you are dedicated and committed to going the extra mile you must also display compassion for self and care for your personal needs. You need to seek balance.
In today's world of advertising we are all bombarded with messages saying "New and improved". Stop and consider that you are what is new and improved. After all you are quite different from the person you were a year ago. Think about all that you have learned and the decisions that you have made that have impacted your life. Even though you are going back to the same job, your experience is now a new experience. It is new because you are new. You are ready to make a difference.
When you are about to open the door at work to start a new day, stop and consider for just a moment the following sentence. "I am here today and I will find a way to do good for others."
When you do this you are starting the day with a good attitude and you are refreshing your human spirit.
No comments:
Post a Comment