The short phrase "Thank You" carries much meaning. It is the phrase that carries a sentiment expressing gratitude. In many cultures the measure of a good education is not how many books you have read, but the courtesy you extend. Thank you is the phrase that shows respect. Thank you is the phrase that parents teach to their children and constantly quiz their children saying, "Did you say thank you?" Good customer service never forgets this basic building block of good relationships.
As you may have already read in this blog you want to make sure that you introduce yourself to your client and after providing your service state: Thank you for using our service!
A good thank you connects you and your service/product to your client. If your service is just like the same service down the street; you have not connected your personality to the service. There is always a human dimension to a transaction. When you say "Thank You" the message to your client is: I am grateful that you are here and choosing my service.
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